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  • Site Issues: My DBS is delayed, what can I do?
    Answer:   When the DBS check is submitted, the DBS make primary checks and then send the details to the relevant police authorities. They may come across ...
  • Site Issues: I did not receive my login email
    Answer: Login details in order to access the Civil & Corporate System are sent immediately to the email address as input from the agency.   Please check spam/junk.   The ...
  • Site Issues: DBS online updating, can the employer pay?
    Answer: The online updating service applies to DBS application on or after 17th June 2013.   Any applications prior to that date will not be inluded in the ...
  • Site Issues: DBS Filtering rules
    Answer:   For those 18 or over at the time of the offence:   An adult conviction will be removed from a DBS certificate if:   11 years have elapsed ...
  • Site Issues: How do candidates complete the online application form for DBS by themselves
    Answer: You have to - ADD CANDIDATE as usual and input the very brief personal details required for identification when the applicant logs in.   At the bottom ...
  • Site Issues: DBS Identity checking guidelines
    Answer:   v.12 September 2013 1 Identification checking guidelines Contents   Revised and enhanced identification checking process Identification checking process List of valid identity documents External validation service What if the applicant has been ...
  • Site Issues: ROUTE 2 ID CHECK RESULT EXAMPLE
    Answer: ID / AML Search Report      ----------------------------------------------------------------------------------------------       AAAAAAAAAA     ----------------------------------------------------------------------------------------------     Input Details Name:    AAAAAAAAAA Current Address:    AAAAAAAAAA Date of Birth:    AAAAAAAAAA Search Type:  ProveID KYC Telephone No.:  Telephone No. Not Entered  Your Ref. No.:  375131 Alias:  None ---------------------------------------------------------------------------------------------- Search Details   Search Date:  27 October 2016 Search ID:  34BCFB0E-600A-4147-9BAE-B310D4F83E90 ---------------------------------------------------------------------------------------------- Report Summary   Telephony:  - ...
  • Site Issues: RESEND DISCLOSURE RESULT EMAIL
    Answer: System users with appropriate permissions can resend the result email by following the two steps:-   1. Click on the orange full info box of the applicant 2. ...
  • Site Issues: Filtering of information on DBS certificates
    Answer: From 29 May 2013, the DBS will filter off old and minor convictions and cautions, reprimands and warnings from Certificates.  This was one of the recommendations made by ...
  • Site Issues: Eligibility 'Vulnerable' Adults - Job roles - Housing
    Answer: As you will see below, it is far more stringent than a 'blanket' approach and defines what counselling is etc, who can be a counsellor ...

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  • Most popular FAQs RSS

    1. What is Regulated Activity for working with children (262979 views)
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    Latest FAQs RSS

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