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- Site Issues: non-British phone numbers
Answer: The site is designed to accept UK telephone numbers. If the number you have is not accepted, please use your office landline number, ... - Site Issues: When do I have to perform another DBS check - is there a time limit?
Answer: Unless you are under a particular contract or working for an organisation with renewal times, such as the NHS or a school, there are not ... - Site Issues: How do we know whether we have to register an applicant with the PVG scheme
Answer: If the applicant has already performed a PVG scheme record, they will have been provided with a PVG number on the certificate. This is the number ... - Site Issues: My date of birth is wrong and I can't log in.
Answer: Your agency inputs your information and will probably have made an error.Applicants must contact their agency as they can amend the date if birth according ... - Site Issues: Passport in maiden name
Answer: For applicants using a passport in still their maiden name, even theough they have now married, this is perfectly acceptable. However, you should also have original ... - Site Issues: Eligibility guidance
Answer: DBS eligibility guidance https://www.gov.uk/government/publications/dbs-check-eligible-positions-guidance ... - Site Issues: Can I get a receipt?
Answer: For clients: An invoice is produced at the end of the month detailing what has been put through that month.Account transactions and Reports will provide ... - Site Issues: PVG Scheme Scotland
Answer: The PVG Scheme - Scotland Children & Adults (below) CHILDREN Introduction Regulated work with children is defined at schedule 2 of the PVG Act. This schedule was amended in ... - Site Issues: Applicant did not receive login - how to resend?
Answer: Go to USERS. In ACTIVATED USERS, select the orange INFO box next to their name. At the top right hand side there will be a link to ... - Site Issues: Spelling error on DBS certificate or submission
Answer: When the DBS check is submitted, the data must be accurate and validated with the ID documentation provided. No changes can be made as it ...
