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ROUTE 2 ID CHECK
Sticky FAQs
I can't log in
What is the cost of a DBS check?
How do I make a card payment?
ROUTE 2 and ROUTE 3 information
What is an ID check?
My DBS is delayed, what can I do?
My DBS check is stuck, what can I do? ...
My DBS check is stuck, what can I do? ...
Reprint my DBS certificate
What is a spent conviction?
non-British phone numbers
When do I have to perform another DBS check ...
How do we know whether we have to register ...
My date of birth is wrong and I can't ...
Passport in maiden name
Eligibility guidance
Can I get a receipt?
PVG Scheme Scotland
Applicant did not receive login - how to resend? ...
Spelling error on DBS certificate or submission
I did not receive my login email
NEW DBS ONLINE UPDATE SERVICE
DBS online updating, can the employer pay?
Why can I not have an Enhanced check in ...
Childrens list not selected only Adults. What can I ...
Am I eligible for an Enhanced DBS Disclosure?
ISA REFERRAL
What is a Vulnerable Adult
What do I enter for someone who is an ...
DBS Filtering rules
List 99
I haven't received a payment email or SMS
How do candidates complete the online application form for ...
How do I view applicant information not on the ...
Why can't I view a DBS certificate with a ...
Why is my application not eligible for an Enhanced ...
What is Regulated Activity for working with children
DBS Identity checking guidelines
What ID do I need to provide for a ...
ISA Barred Lists
RESEND DISCLOSURE RESULT EMAIL
Overseas checks
Why is VOLUNTEER not in the job title?
Filtering of information on DBS certificates
Eligibility 'Vulnerable' Adults - Job roles - Housing
Applicant ony certificate
Re Identity/docs page. County of birth. If a county ...
NAME CHANGE
CARE OF ADDRESS
ISA ADULTS FIRST
PASSPORT SCAN
PASSPORT SCAN RESULT EXAMPLE
Basic Disclosure