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  • ROUTE 2 and ROUTE 3 information
    If the applicant doesn't have a passport or driving licence, ROUTE 2 or 3 must be undertaken.   On the right hand side of the screen you ...
  • Reprint my DBS certificate
      It must be understood that no external company prints Disclosure certificates. The DBS in Liverpool is a government facility, similar to the Passport office or ...
  • RESEND DISCLOSURE RESULT EMAIL
    System users with appropriate permissions can resend the result email by following the two steps:-   1. Click on the orange full info box of the applicant 2. ...
  • Re Identity/docs page. County of birth. If a county has changed it's name since an individual was born do I put the old county at time of birth or the county as it is today?Thank you
    You need to put the County is it legally is today. However, always best to inform the applicant that you have done so in case ...
  • ROUTE 2 ID CHECK RESULT EXAMPLE
    ID / AML Search Report      ----------------------------------------------------------------------------------------------       AAAAAAAAAA     ----------------------------------------------------------------------------------------------     Input Details Name:    AAAAAAAAAA Current Address:    AAAAAAAAAA Date of Birth:    AAAAAAAAAA Search Type:  ProveID KYC Telephone No.:  Telephone No. Not Entered  Your Ref. No.:  375131 Alias:  None ---------------------------------------------------------------------------------------------- Search Details   Search Date:  27 October 2016 Search ID:  34BCFB0E-600A-4147-9BAE-B310D4F83E90 ---------------------------------------------------------------------------------------------- Report Summary   Telephony:  - ...

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Latest FAQs RSS

  1. How do I make a card payment? (2018-02-15 12:32)
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